Inventory of Government-Based Family Justice Services

Family Division Case Management Model

New Brunswick

Type of service
Family Court Services

Services offered
There are 5 major components to the Family Division Case Management model.

Family Law Information Centre (FLIC): Family law publications and forms are available to the public. FLIC staff assist self-represented litigants to understand the processes involved in resolving family law issues. The FLIC is equipped with a computer workstation available to members of the public.

Triage Co-ordinator: In addition to providing assistance at the Family Law Information Centre, the Triage Co-ordinator meets with parties to help them identify what issues need to be resolved, whether those issues qualify for mediation, or require referral to the Case Management Master for case conferencing, and track the progress of each case.

Family Advice Lawyer Service: A free appointment of one hour and up to two hours in total can be made for self represented litigants to meet with a Family Advice Lawyer to learn about the court process and receive general legal information and assistance with forms. Family Advice Lawyers do not provide case specific legal advice, nor accompany litigants to case conferences, settlement conferences or court hearings.

Triage Family Advice Lawyer: Duty Counsel to assist litigants representing themselves at First Court Appearance in certain family law matters before the Case Management Master.

Case Management Master: A legally trained individual who conducts case conferences with the litigants to help them resolve their family law issues whenever possible. custody and access, as well as procedural orders as authorized under Rule 81, Rules of Court of New Brunswick.

Pilot or ongoing service

Department responsible
New Brunswick Department of Justice and Public Safety

How to access this service
Contact jurisdictions with a Family Law Information Centre Monday through Friday 8:30 am to 4:30 pm.

These services are only available for litigants residing in a Judicial District which has a Family Division Case Management model. The Saint John Family Law Information Centre which serves the counties of Charlotte, Kings and Saint John is located at:

Saint John Law Courts
10 Peel Street
P.O. Box 5001
Saint John, NB E2L3G6
Telephone: 506-658-2261
Fax: 506-643-2955

[ Service(s) offered ]

English and French


If you are initiating a court action, there may be a cost to file your documents with the court.

Governing legislation/legislative authority
Rule 81, N.B. Rules of Court

Judicature Act of New Brunswick

Family Services Act of New Brunswick

Support Enforcement Act of New Brunswick

Divorce Act of Canada

Contact person(s)
Program Design and Operational Support
Department of Justice and Public Safety
Argyle Place
P.O. Box 6000
Fredericton, NB E3B 5H1
Telephone: 506-453-3992

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