Annual Report to Parliament 2016-2017
Privacy Act

Part I: General Information

Department of Justice

To better understand the context within which the PA is administered, this section provides background information about the Department of Justice.

The Department of Justice has a dual mandate. This mandate stems from the dual role of the Minister of Justice, who is also the Attorney General of Canada.

In support of the Minister of Justice, the Department is responsible for providing policy and program advice and direction through the development of the legal content of bills, regulations, and guidelines. In support to the Attorney General of Canada, the Department is responsible for litigating civil cases by or on behalf of the Federal Crown and for providing legal advice to federal law enforcement agencies and other government departments.

Privacy Activities

The Access to Information and Privacy (ATIP) Coordinator is accountable for the development, coordination, and implementation of effective policies, guidelines, systems, and procedures in order to enable efficient processing of requests under the PA. The Coordinator is also responsible for related policies, systems, and procedures stemming from the PA.

The responsibility for the coordination of new data collection at the Department of Justice also lies with the ATIP Coordinator. This ensures compliance with the PA and, as necessary, the creation of new Personal Information Banks or Program Records.

Activities of the ATIP Office include:

  • Processing requests under the PA;
  • Acting as spokesperson for the Department of Justice in dealing with the Treasury Board Secretariat, the Privacy Commissioner, and other government departments and agencies regarding the application of the PA;
  • Responding to consultation requests submitted by other federal institutions on Department of Justice documents located in their files and on records that may be subject to solicitor-client privilege;
  • Coordinating, reviewing, approving, and publishing new entries and modifications to Info Source, an annual Government of Canada resource that describes its organization and information holdings;
  • Preparing the Annual Report to Parliament and other statutory reports, as well as other materials that may be required by central agencies;
  • Developing policies, procedures, and guidelines for the orderly implementation of the PA by the Department;
  • Promoting awareness of the PA, to ensure departmental respect of the obligations imposed on the Government;
  • Monitoring departmental compliance with the PA, its regulations and relevant procedures and policies; and
  • Participating in and advising on the preparation of Privacy Impact Assessments (PIAs).

Monitoring Compliance

The workload is assessed, through the ATIP Case Management System, on a daily basis in order to ensure that workload is evenly distributed and effectively managed to meet statutory deadlines. Various reports are produced on a weekly, bi-weekly, monthly and quarterly basis to ensure that all levels of officials are advised.

Organization for the Implementation of Access to Information Activities

The ATIP Coordinator, who is also referred to as the ATIP Director, has full authority delegated by the Minister for the administration of the Act. For the purpose of increased executive oversight, full authority is also conferred to the Assistant Deputy Minister and Chief Financial Officer, Management Sector, and the Chief Information Officer. The Delegation Order can be found at Appendix A of this report.

Within the ATIP Office, 4 employees were dedicated on a full-time basis to the administration of the PA and related functions. The organizational chart of the ATIP Office is as follows:

Organizational Chart of the ATIP Office described below

Organizational Chart of the ATIP Office - Text Version

Listing the title of each position, this organizational chart describes the reporting structure of the ATIP Office:

  • The head of the Office is the Director.
  • 1 Administrative Assistant, 1 Chief of Operations, 1 Legal Counsel and 1 Chief of Policy report to the Director.
  • 2 Senior Advisors/Team Leaders and 3 Senior Advisors report to the Chief of Operations.
    • Each team reports to a Team Leader:
      • Team 1 is composed of 4 ATIP Advisors, ATIP Analyst and 1 Junior Analyst.
      • Team 2 is composed of 4 ATIP Advisors and 1 Junior Analyst and 1 Processing Assistant.
  • 1 Policy, Evaluation and Reporting Advisor and 1 Systems Administrator report to the Chief of Policy.

Officials of the Department were directly involved in the application of the PA by making recommendations concerning the disclosure of records and by ensuring compliance with the provisions of the Act.

The stages for processing requests are as follows:

Stages for Processing Requests described below

Stages for Processing Requests - Text Version

This flowchart tracks the processing life cycle of an Access to Information request. Once a request has been received, it is analyzed and a search for relevant records is conducted. The records that are found are reviewed in light of recommendations that have been received. The records are then prepared for release as a response package. Once the response package has been finalized, it is reviewed and approved by the ATIP Director. Upon approval, the response package is sent out to the requester.

The reading rooms at the Department of Justice headquarters and those located in the regional offices across Canada make available to the public the most recent published version of Info Source, as well as departmental publications and manuals. Many of these publications can be found on the Department of Justice and the Treasury Board Secretariat’s websites.

Administrative Issues

Salary and Administrative Expenditures

A total of 4 full-time equivalents were utilized on a full-time basis in the administration of the PA. The salary expenditures amounted to $263,360.

The administrative expenditures amounted to $59,508 which included professional services contracts.

These costs do not include resources expended by the Department’s other sectors to meet the requirements under the PA.


The Department of Justice continues to strive to provide leadership and improve its performance in order to maintain the highest standards of service. For fiscal year 2016-17, the ATIP Office has accomplished the following:

  • To reduce internal processing timelines and paper consumption, when appropriate, the ATIP Office used SharePoint, a Web application platform, for the transfer of information with the Offices of Primary Interest;
  • To better serve Canadians, the Department of Justice continued to be part of the Access to Information and Privacy Online Request Pilot Project. Canadians can continue to submit requests under the PA through an online channel;
  • To ensure that the consultation process remains as efficient as possible, the Department developed guidelines for the ATIP community that clarify the ATIP Office’s role in requests that have been received by other federal government institutions pursuant to the PA. Additionally, the Office has updated and communicated its service standards to assist the community in estimating the turnaround time for consultations with the Department. The timeframes continue to be reviewed periodically to ensure that they remain current;
  • To ensure that the process remains current, the Department of Justice reviewed and updated its Privacy Breach Protocol. The Protocol is intended to provide guidance to Departmental Employees so that, when a breach does occur, it is quickly contained and similar breaches are prevented from re-occurring in the future;
  • The Department of Justice implemented a new Privacy Protocol for Non-Administrative Purposes. The Protocol outlines the privacy protection principles and procedures that the Department committed to follow when collecting, using or disclosing personal information for a non-administrative purpose.
  • Continued to develop internal guidance documents and tools to ensure consistency, and to document best practices and lessons learned. These guidance documents are routinely discussed at regular staff meetings and updated as required;
  • Continued to update its internal procedures in order to process PA requests more efficiently and to share its best practices with other government institutions; and
  • Continued to reduce paper consumption by printing double-sided, as well as providing release packages electronically to requesters when appropriate.

Education and Training

ATIP officers regularly provide advice and informal training on the application of ATIP legislation to departmental employees who must review relevant records requested under the PA.

Formal awareness information sessions are also provided to other sectors within the Department. Particular emphasis is placed on those aspects of the Act that are directly related to the employees’ areas of responsibility. Two sessions were provided this fiscal year (a total of 20 participants).

The Centre for Information and Privacy Law (CIPL) also offered training to 121 departmental employees:

  • Cabinet Confidences Training (2 sessions for a total of 61 participants – ATIP Designated Counsels, Legal Counsels and Paralegals)
  • Fiscal Forum Training – (Panel related to litigation and Access to Information related issues – 60 participants)

In addition, formal training was offered through the Department of Justice’s Learning Program, to an additional 111 employees:

  • ATIP Fundamentals – 2016 (2 sessions for a total of 45 participants)
  • Solicitor-Client Privilege Training (2 sessions for a total of 66 participants)

ATIP training is part of the recommended courses under the values and ethics component of the Department’s Roadmap for new Managers. An e-orientation deck is posted on the Department’s Intranet site for employee consultation.

The CIPL also provided information sessions outside the Department of Justice, to other government institutions (total of approximately 28 participants):

  • Cabinet Confidences Training (16 Officials from Employment and Social Development Canada and Veterans Affairs Canada)
  • Solicitor-Client Privilege Training (12 Legal Counsels at the Privy Council Office)

ATIP employees regularly participate in collective awareness sessions with ATIP Counsel to review recent jurisprudence and case law related to the PA. The ATIP Counsel participates in monthly ATIP Practice Group meetings during which information is exchanged and viable solutions are proposed. The Practice Group is open to all departmental counsel, including those from Legal Services Units, and its mandate is to discuss questions such as the right of access to information or privacy issues.

In addition to mentorship and partnership relationships, workshops and presentations are also regularly provided within the ATIP Office on various topics concerning the application of the ATIA and related policy and procedures. This allows ATIP employees to benefit from each other’s respective levels of experience and knowledge.

Finally, ATIP employees participate in training sessions, conferences and seminars organized by the Treasury Board Secretariat or by various associations on matters relating to both access and privacy. These exchanges provide updates for employees in the development of ATIP and upcoming trends in this area.

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