Consultation and engagement approach

Justice Canada has adopted a human-centred approach to consultation and engagement. The approach ensures that people from targeted communities are at the centre of engagement that relates to them and their perspectives are considered in decision-making.

This approach promotes consultation and engagement activities that:

• are carried out in a manner that is respectful, empathetic, compassionate, productive, constructive, and culturally appropriate
• support safe participation conducive for participants to unpack sensitive and complex issues
• involve listening, sharing ideas, considering issues together, and seeking feedback in a way that allows participants to keep their authentic voices and feel safe to share their valuable lived and living experiences
• work towards achieving common goals while making each person feel supported
• identify core contextual and historical elements, including understanding and identifying barriers that may have been experienced by those involved
• equip those leading our activities with an understanding of the broader local context in order to carry out activities that are community-competent
• ensuring appropriate time, adequate spaces including technology platforms and other supporting resources such as translation, and mental health support