Project Managers' Guide to Performance Measurement and Evaluation

APPENDIX 2: Glossary of Terms


In the context of projects, beneficiaries include two groups: recipients of project funding and groups who are deemed to benefit from the project or activity.

Capacity refers to the ability to prepare for, and respond to, opportunities and challenges. Capacity consists of the individuals, systems and community assets that make up human, social, physical, spiritual/cultural, political and environmental capital. Human capital refers to the skills, knowledge, attitudes and understandings of people. Social capital refers to the breadth and depth of social relationships. Physical capital refers to the infrastructure (such as housing, roads, utilities, buildings), as well as the supportive equipment needed to maintain the physical structures and associated services, such as medical facilities, justice services, schools and recreation centres. Spiritual/cultural capital refers to values, symbols, rituals, traditions, art and language. Political capital includes forms of governance, inclusive systems of decision-making, and political awareness and involvement. Environmental capital refers to natural resources and the potential for sustaining life and promoting life quality.

The Family Violence Initiative seeks to enhance capacities at the community level to address family violence issues. This may relate to elements such as organizational or systemic infrastructure to address family violence; knowledge, expertise, skills and resources to address family violence; as well as use/leverage of partnerships (formal and informal).


A community may be defined in many ways, including in terms of its geographic location or social dimensions (e.g. a community of interest).

Client Groups

Client groups are both national and international. They include the federal Minister of Justice and a range of players whose actions are influenced by DOJ FVI activities and/or outputs, and whose actions influence the Department.

Criminal Justice System Response to Family Violence

The criminal justice system response to family violence includes the development and implementation of legislation and related policies that contribute to the prevention of family violence, the protection of family violence victims/witnesses, and the effective prosecution of family violence cases. The Department of Justice Canada works together with its provincial and territorial counterparts and its partners in other sectors (e.g. health, social services, shelters and housing) to ensure that the Criminal Code of Canada effectively addresses family violence and to ensure that family violence issues are effectively addressed in related legislation and policies (e.g. family law). The Department works together with other components of the criminal justice system, such as victim/witness and family-related court services and supports, law enforcement, and corrections, and with public legal education organizations and community-oriented mechanisms such as community justice committees. Improving the responsiveness of the criminal justice system includes the use, application, consideration, and/or interpretation of family violence polices, legislation and practices in ways that foster integration with other systems and that improve outcomes (e.g. prevention of family violence, protection of family violence victims/witnesses, and effective prosecution of family violence cases).

Family Violence Policy Development

Family Violence Policy Community:
The Family Violence policy community is an intersectoral, interdisciplinary community. It includes the justice-related family violence community as well as the policy communities in related policy areas (e.g. victims, Aboriginal justice, crime prevention), related sectors (e.g. health, housing and social services), related disciplines (e.g. research), related institutions (e.g. universities, professional associations, non-governmental organizations) and advocacy organizations (e.g. women’s equality-seeking organizations).
FVI Policy Advice:
Advice produced by the CYS, Policy Sector includes policy options, alternatives, and recommendations.
FVI Policy Information:
Information produced by CYS, Policy Sector includes policy analyses, assessments, and research findings.
Policy Products:
Policy products produced by the CYSincludes policy statements, guidelines, protocols, and other policy instruments. Examples of policy initiative products also include: internal government medium such as briefing notes, DECK presentations, Memoranda to Cabinet, Treasury Board submissions, policy reports and position papers, as well as medium for civil society engagement such as consultation documents, white papers, model guidelines, policy reports, conferences and consultation sessions.
Coordinated Policy Development:
This includes efforts aimed at developing coordinated, standardized or consistent FV policies across jurisdictions.
Policy Advice and Information Uptake:
“Uptake” includes consideration, use, and/or implementation of policy advice, information and products.

International Initiatives

The DOJ participates in a range of international initiatives related to family violence issues. This includes activities related to treaties (such as conventions and protocols), resolutions, and declarations; participation in or presentations before international expert meetings (e.g. the World Tourism Regional Consultation for the Americas on the Protection of Children from Sexual Exploitation in Tourism in Cost Rica); and international projects, such as the United Nations International Violence Against Women Survey).

Operational Processes

Consultation with key players is an integral part of the DOJ approach to family violence. It involves activities such as seeking information and advice, exchanging ideas and information, and exploring positions and options. Consultation may be geared towards specific groups, contexts and issues.
Cooperation involves DOJ working together with other players towards shared results or benefits. It involves reaching agreement on a particular goal, approach or plan and may involve sharing resources. Cooperative arrangements may or may not be formalized. Cooperation involves interaction with other players, but does not necessarily imply interdependence.
Coordination involves working together with other players towards a shared result or benefit. It involves reaching agreement on a particular goal, approach or plan and may involve joint decision-making and sharing of resources. The coordination process may be formalized and may use specific mechanisms and protocols. It involves interaction and a degree of interdependence with other players.
Collaboration involves working together with other players towards a shared result or benefit. It involves reaching agreement on a particular goal or approach, and it involves joint decision-making, sharing of resources, and accountability. A collaborative process is formalized and involves specific mechanisms and protocols. It involves a high degree of interaction and interdependence with other players. Consultation, cooperation and coordination can occur within a collaborative process.

Model, Tool and Strategy

A model is a design that can be replicated.
A strategy is a plan to carry out a set of objectives and activities, accompanied by a process to manage the implementation of the plan. Strategies describe the “what” and the “how.” There are many potential strategies to address family violence issues, including inter-jurisdictional, multi-disciplinary and multi-agency efforts.
A tool is an instrument that may be used to carry out work on family violence issues, such as a risk assessment tool, an inter-agency information-sharing protocol, and an educational curriculum.