Multi-Site Survey of Victims of Crime and Criminal Justice Professionals across Canada

3. Experience of Victims in the Criminal Justice System (continued)

3. Experience of Victims in the Criminal Justice System (continued)

3.6 Victim Impact Statements

Victim impact statements are written statements (VIS) in which victims can describe the effect of the crime on them and any harm or loss suffered as a result of the crime. The 1999 amendments to the Criminal Code allow victims to read their statements aloud during sentencing, require the judge to ask before sentencing whether the victim has been informed of the opportunity to complete a VIS, and permit the judge to adjourn the sentencing to give the victim time to prepare the statement.

Victims of crime can submit victim impact statements at sentencing and at parole. At parole, the victim can rely on the victim impact statement from sentencing and/or provide another statement to the parole board. The following discussion considers victim impact statements at sentencing. Because only one victim prepared a victim impact statement for the parole board, those results are not reported.

3.6.1 Information Provided to Victims

Out of 102 victims whose offenders were charged, eighty-one (80%) reported receiving information on victim impact statements. About three-quarters of these victims received this information from victim services and just over one-fifth from the police. Other sources of information were the Crown Attorney (n=6) and the court registry (n=6).[12] As seen in Table 30, victims received the information about VIS in a variety of ways, but the most common was in person, followed by a brochure, a personal letter, and telephone.

TABLE 30: HOW VICTIM RECEIVED INFORMATION ABOUT VICTIM IMPACT STATEMENTS (VIS) - BASE: VICTIMS WHO RECEIVED INFORMATION (n=81)
How information was provided: Victims Who Received Information on VIS (n=81)
Number Percent
In person 36 44%
Brochure 24 30%
Personal letter 22 27%
Telephone 16 20%
Other 8 10%
Don't know 4 5%
No response 1 1%

Note: Victims could provide more than one response; total sums to more than 100%.

The timing of victims receiving VIS information varied. Most victims received the information either within one month of the crime (26%) or just before the final disposition (28%). Table 31 provides the complete results.

TABLE 31: WHEN WERE YOU PROVIDED THE INFORMATON ABOUT VICTIM IMPACT STATEMENTS? - BASE: VICTIMS WHO RECEIVED INFORMATION (n=81)
When Information Was Provided: Victims Who Received Information on VIS (n=81)
Number Percent
Within one month of the crime 21 26%
Immediately after the arrest of the accused 9 11%
At preliminary hearing 5 6%
Just prior to final disposition (trial or guilty plea) 23 28%
After a finding of guilt 2 2%
When first contacted by victim services 5 6%
Other 8 10%
Don't know 6 7%
No response 2 2%

Note: Victims could provide more than one response; total sums to more than 100%.

The interviews also explored the adequacy of information received by victims. When asked whether the information explained victim impact statements so that they understood what could be included, four-fifths of victims who received information said yes. Seventy percent said that the information explained that their statement would be provided to defence counsel and to the accused, and that the information provided sufficient detail so that they knew how to complete their statement (what form, if any, to use; where to submit the form, etc.). Just over two-thirds said that the information explained how victim impact statements are used in court. Table 32 provides the full results.

TABLE 32: TYPE OF INFORMATION PROVIDED ABOUT VICTIM IMPACT STATEMENTS - BASE: VICTIMS WHO RECEIVED INFORMATION (n=81)
Information Provided on Victim Impact Statements Victims (n=81)
Number Percent
What could be included in a victim impact statement 65 80%
What victim generally needed to do to complete a victim impact statement 57 70%
That once submitted to a Crown Attorney, the victim impact statement has to be provided to the defence counsel and the accused 57 70%
How victim impact statements are used in court 56 69%

Note: Victims could provide more than one response; total sums to more than 100%.

However, a substantial proportion of victims who received information about victim impact statements described it as unclear or incomplete.[13] Ten victims reported that, in general, they found the written instructions insufficient or confusing, and therefore, they relied heavily on victim services to assist them with their statements. Other victims detailed the ways in which the information was insufficient. Several said that they did not know what information victims can include in their impact statement (n=9), or how the court would use the impact statement (n=8). A few (n=4) said that the information did not make clear that the impact statement would be disclosed to defence counsel and to the accused. Finding out after the fact that their statement went to these individuals was very upsetting to these victims. Several victims (n=7) also reported receiving conflicting advice on when to complete the victim impact statement. This seemed to occur because of the concerns about cross-examination on the impact statement; for example, one victim reported that the Crown Attorney wanted the impact statement as soon as possible, while victim services said that he should wait.

Victims were asked how best to provide information about victim impact statements. About half of victims liked in person contact, while about 40% said that a brochure would be useful. Victims were equally amenable to contact by telephone or letter. Those victims who preferred oral communication commented that it allows people to ask questions, while those who liked written material said that the ability to refer to the information later was important. Table 33 provides the complete results.

TABLE 33: WHAT DO YOU THINK WOULD BE THE BEST WAY TO PROVIDE VICTIMS OF CRIME INFORMATION ON VICTIM IMPACT STATEMENTS? - BASE: VICTIMS WHOSE ACCUSED WAS CHARGED (n=102)
How Information Should be Provided: Victims (n=102)
Number Percent
In person 52 51%
Brochure 41 40%
Personal letter 22 22%
Telephone 22 22%
Doesn't matter (any of these) 2 2%
Depends on person or type of case 3 3%
Other 2 2%
No response 4 4%
Don't know 1 1%

Note: Victims could provide more than one response; total sums to more than 100%.

Opinion as to when victims should receive this information varied, as shown in Table 34. Approximately one-third (34%) of victims said that someone should provide this information to victims shortly after the crime is reported, and an additional 15% believe that the victim should receive this information shortly after the arrest of the accused or when charges are laid. However, almost one-fifth (19%) of victims think that the information should be provided close to the time of final disposition (either just before trial or just after a finding of guilt). Just over one-tenth (11 %) of victims warned that the information should not be provided too early; victim services should let enough time pass so that the victim is less overwhelmed by the experience.

TABLE 34: WHEN SHOULD VICTIMS RECEIVE INFORMATION ABOUT VICTIM IMPACT STATEMENTS? - BASE: VICTIMS WHO ACCUSED WAS CHARGED (n=102)
When Information Should be Provided: Victims (n=102)
Number Percent
Shortly after the crime is reported 35 34%
Shortly after the arrest of the accused or charges laid 15 15%
Just prior to the start of the trial or before guilty plea 19 19%
After enough time has passed so victim not overwhelmed 11 11%
Other 10 10%
Don't know or No response 12 12%

Note: Victims could provide more than one response; total sums to more than 100%.

3.6.2 Preparing and Submitting Impact Statement

About two-thirds of victims in cases where someone was charged with the crime prepared a victim impact statement for sentencing (65 of 102). Close to two thirds (n=40) of the 65 victims who prepared a statement received some form of assistance. As shown in Table 35, 88% were assisted by victim services. The others reported assistance from family or friends (n=3), the Crown Attorney (n=2), and police (n=1).

About two-thirds of victims in cases where someone was charged with the crime prepared a victim impact statement for sentencing.

TABLE 35: WHO HELPED YOU IN PREPARING YOUR VICTIM IMPACT STATEMENT (VIS)? - BASE: VICTIMS WHO RECEIVED ASSISTANCE WITH PREPARING VIS (n=40)
Who Provided Help to the Victim: Victims (n=40)
Number Percent
Victim services 35 88%
Family or friends 3 8%
Crown Attorneys 2 5%
Police 1 3%
Other 2 5%

Note: Victims could provide more than one response; total sums to more than 100%.

Victims received several types of assistance with their victim impact statements. Three-quarters said that the person who assisted them either provided the necessary forms or told them where forms could be obtained. About three-quarters had received explanations about the kinds of information permitted in victim impact statements and the general instructions on how to complete the statement. For almost two-thirds of victims, the person who assisted them reviewed their statement and collected the statement for submission to the court or Crown Attorney.

A number of victims received the following: assistance in formulating their thoughts (38%); information about where to send their completed statement (28%); and help with completing their statement (20%) where the person assisting them wrote down what the victim said about the crime's effects. Please see the results in Table 36.

TABLE 36: WHAT KINDS OF HELP DID YOU RECEIVE IN PREPARING YOUR VICTIM IMPACT STATEMENT (VIS)? - BASE: VICTIMS WHO RECEIVED ASSISTANCE (n=40)
Type of Assistance Received With VIS: Victim (n=40)
Number Percent
Provided with forms 30 75%
Explanation of information that can be included in VIS 29 73%
Instructions on how to complete VIS 28 70%
Review of the completed statement 25 63%
Collection of the completed statement 25 63%
Help with drafting statement (assist victim with formulating his or her thoughts) 15 38%
Informed of where completed statements should be sent 11 28%
Help completing statement (writing what victim says) 8 20%
Informed of where to obtain forms 6 15%
Other 6 15%

Note: Victims could provide more than one response; total sums to more than 100%.

In spite of this assistance, when asked if they had any problems with completing their victim impact statement, 43% of victims said that they had problems. They mentioned a number of different difficulties: 14 victims said that they felt unable to describe how the crime affected them and found the process emotionally difficult; six commented that they were uncertain as to what information they could include; four had to revise their statement because it included inappropriate information; and five did not know who to give the completed statement to or when they should submit the statement.[14]

Two-thirds of victims who prepared a victim impact statement (45 of 65) submitted it to victim services. Twelve submitted it to the Crown Attorneys. Of those remaining, two victims gave their statement to the police, one to the court directly, and five could not remember to whom they submitted their statement.

Victims submitted their impact statements at various stages of the criminal justice process. The most common stage was just prior to guilty plea or trial (40%). Their complete responses are presented chronologically in Table 37.

TABLE 37: AT WHAT STAGE DID YOU SUBMIT A VICTIM IMPACT STATEMENT (VIS)? - BASE: VICTIMS WHO PREPARED A VICTIM IMPACT STATEMENT (n=65)
When the VIS Was Submitted: Victims (n=65)
Number Percent
Shortly after crime 3 5%
Shortly after arrest of accused 8 12%
Shortly after charges were filed 2 3%
Just prior to guilty plea or trial 26 40%
During trial but before conviction 9 14%
After conviction or guilty plea but before sentencing 10 15%
Other 3 5%
Don't know 4 6%

3.6.3 Presenting Impact Statement

Starting in 1999, victims could read their impact statement in court. Sixty-three of the 65 respondents who completed a victim impact statement had been victimized since 1999, and, therefore, were eligible to read their statement in court. These respondents were asked whether they were told that they could read their statement in court. Of these victims, 48 (76%) were told that they could read their statement in court; and nine of these victims chose to do so. The main reasons for not reading the victim impact statement were: there was no conviction or guilty plea (n=11 cases); victims did not feel emotionally ready to read the statement (n=10); they felt it was not worthwhile (n=5); they did not want to read the statement in public (n=5); or they found the accused intimidating (n=4).[15]

Of the 72 victims whose offender pleaded guilty or was convicted at trial, about one-fifth said that the judge asked them whether they had been given the opportunity to prepare a victim impact statement. One-third of the victims said that the judge already had the statement so the question was not necessary, while one-quarter reported that they were not asked even though they had not submitted a statement. The remaining victims did not remember whether the judge asked them this question.

3.6.4 Satisfaction with Preparing Impact Statement

Before asking victims about their satisfaction with preparing a victim impact statement, the interviews sought insight into victims' rationale for giving a statement. Over half of the 65 respondents who prepared a statement did so because they wanted the court to understand the effect of the crime (54%); many also wanted the offender to know the crime's full effect (39%). Only 28% of victims who prepared a victim impact statement thought that the statement would affect the offender's sentence. Table 38 presents victims' reasons for preparing a statement.

TABLE 38: WHY DID YOU DECIDE TO PREPARE A VICTIM IMPACT STATEMENT (VIS)? - BASE: VICTIMS WHO PREPARED A VICTIM IMPACT STATEMENT (n=65)
Reasons For Preparing a VIS: Victims (n=65)
Number Percent
Wanted court to understand effect of crime 35 54%
Wanted offender to understand effect of crime 25 39%
Thought statement would affect sentence 18 28%
Felt statement would help victim heal from crime 12 18%
Was asked to or encouraged to give statement 11 17%
Wanted to have a voice 5 8%
Other 5 8%
Don't know 2 3%
No response 4 6%

Note: Victims could provide more than one response; total sums to more than 100%.

Of the 27[16] victims who did not prepare a statement, nine either have not yet decided on whether to complete a statement (the case is ongoing) or the charges were dropped. Of the 20 victims who could have prepared a statement but chose not to, about half (n=9) said that they did not know about victim impact statements. Other reasons given for not preparing a VIS included: that the crime was too minor to have an effect on them; they were told they were not eligible to complete a statement; and they felt the statement violated their privacy (i.e., they did not want the offender to receive a copy or did not want the statement read in public).

Fifty-three of the 65 victims who prepared a victim impact statement had the opportunity to submit their victim impact statement to the court for consideration at sentencing.[17] Almost two-thirds of these victims reported that they were satisfied with their opportunity to give their statement. Sixteen were dissatisfied and four did not respond. Most of the 16 victims who expressed dissatisfaction with their opportunity to present their victim impact statement to the court either did not like the restrictions placed on the content of statements (n=6) or wished that they had read their statement (n=7). Those who disliked the content restrictions said that they could not adequately explain themselves and elaborate on the effects of the crime. They also wanted to discuss items such as their history with the offender and were frustrated by not being able to do so. A few victims stated that they wanted to comment on issues such as the sentence of the offender (e.g., they wanted to encourage anger management counselling), or their frustration with the criminal justice system. One victim had to substantially revise her victim impact statement because it contained inappropriate information. This person found it traumatic to have to remove information of importance to her.

Seven victims who were involved in cases since 1999 wanted to read their victim impact statement, but did not have the opportunity. The reasons varied: some were not informed that they could read their statements; others were not allowed to read their statement (either by the judge or the Crown Attorney);[18] and one wanted to read her statement but was too intimidated by the offender's presence.

Victims who prepared a victim impact statement (n=65) were asked whether they were pleased that they prepared the statement. Over four-fifths (n=53) said that they were pleased. As shown in Table 39, they provided several reasons: victim impact statements give victims a voice and are therapeutic; they give victims an opportunity to make the judge aware of the effect of the crime; and they give victims an opportunity to make the offender aware of the affect of the crime.

TABLE 39: REASONS WHY VICTIMS WERE PLEASED THAT THEY PREPARED A VICTIM IMPACT STATEMENT - BASE: VICTIMS WHO WERE PELASED THAT THEY PREPARED A (n=53)
Reasons Victims Were Pleased That They Prepared a VIS: Victims (n=53)
Number Percent
Gave them a voice and are therapeutic 27 51%
Made judge aware of affect of crime 13 25%
Made offender aware of affect of crime 10 19%
Generally pleased 8 15%
Other 5 9%
Don't know or No response 3 6%

Note: Victims could provide more than one response; total sums to more than 100%.

The remaining 12 victims who prepared a victim impact statement were about evenly divided between those who did not know how they felt (n=6) and those who were not pleased (n=6) that they had prepared a VIS. The latter questioned whether victim impact statements have any effect on sentencing. In fact, a few of those who were pleased that they prepared a statement also questioned whether the statement had any real effect on the outcome (n=3).

Of those whose victim impact statement was submitted to the court (n=53), about 40% said that they thought the judge considered their impact statement. When asked what led them to believe this, 10 said that the judge mentioned their impact statement; five believed that the judge appeared moved by their statement; four thought that the sentence received by the offender reflected consideration of the impact statement; and two said that either the Crown Attorney or defence counsel commented on their statement's effectiveness.

About 40% said that they thought the judge considered their impact statement

Victims who thought that the judge did not consider their statement (n=19) gave the following reasons for holding that view: the sentence of the offender was not proportionate to the harm described in the impact statement (n=l 0); the judge did not mention the impact statement or did not appear moved by the statement (n=5); the Crown Attorney commented that the impact statement would not affect the sentence and/or did not submit their statement (n=4).