Evaluation of the Legal Aid Program

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Table of Contents

• Executive Summary
• 1 Introduction
  • 1.1 Purpose of the Evaluation
  • 1.2 Evaluation Scope
• 2 Program Profile
  • 2.1 Program Description
• 3 Evaluation Methodology
  • 3.1 Document and Data review
  • 3.2 Key Informant Interviews
  • 3.3 Case Studies
  • 3.4 Journey Mapping
  • 3.5 Limitations, Challenges, and Mitigation Strategies
• 4 Findings
  • 4.1 Relevance
    • 4.1.1 Continued Need for Federal Legal Aid Program
  • 4.2 Effectiveness
    • 4.2.1 Federal Contribution to Support Service Provision
    • 4.2.2 Access to Justice for Vulnerable Populations
    • 4.2.3 Emerging Issues and Legal Aid Service Delivery
    • 4.2.4 Legal Aid Policy and Program Development
  • 4.3 Efficiency
    • 4.3.1 Management of Contribution Agreements and State-Funded Counsel
    • 4.3.2 Efficiency of the Legal Aid System
• 5 Conclusions and Recommendations
  • 5.1 Conclusions
    • 5.1.1 Relevance
    • 5.1.2 Effectiveness
    • 5.1.3 Efficiency
  • 5.2 Recommendations
• 6 References
• Appendix A: Case Study Summaries
• Appendix B: Examples of Innovations
• Appendix C: Comparing Financial Eligibility Guidelines
• Appendix D: Legal Aid Program: Budget and Actual Expenditures

List of Tables

• Table 1. Planned Resources for Federal Legal Aid Program
• Table 2. Case Studies
• Table 3. Journey Mapping
• Table 4. Summary of Limitations, Challenges, and Mitigation Strategies
• Table 5. Legal Aid Applications by Type and Year
• Table 6. Criminal Legal Aid Duty Counsel Services by Type and Year
• Table 7. Number of Innovations Reported
• Table 8. Performance against Departmental Service Standards
• Table 9. National Average Fees Charged by Private Bar Counsel to Non-legal Aid Clients
• Table 10. Percentage Difference between Provincial Financial Eligibility Guidelines and Low-Income Cut-Offs for Years 2015 and 2020

List of Figures

• Figure 1. Criminal Legal Aid Applications, 2016-17 to 2018-19
• Figure 2. Budget 2016 Funding Increase
• Figure 3. Proportion of the Federal Contribution to Total Shareable Expenditures
• Figure 4. Federal Immigration and Refugee Legal Aid Funding (in millions of $)
• Figure 5. Proportion of the Federal Contribution to Total Shareable Immigration and Refugee Expenditures
• Figure 6. State-funded Counsel Cases Managed by Provincial or Territorial Governments or Legal Aid Plans
• Figure 7. Immigration and Refugee Board of Canada Refugee Protection Claims
• Figure 8. Refugee Claims Made by Irregular Border Crossers
• Figure 9. Comparison of Financial Eligibility Guidelines to Other Economic Measures – Single Person 2015 to 2020 Percentage Increase
• Figure 10. Comparison of Financial Eligibility Guidelines to Other Economic Measures – Family of Four 2015 to 2020 Percentage Increase

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