Evaluation of the Ombuds and Informal Resolution Services Office
Final Report
June 2024
Evaluation Branch
Internal Audit and Evaluation Sector
Acknowledgement
TThe Chief Audit and Evaluation Executive would like to thank the Evaluation Working Group, evaluation team and individuals who contributed insights and input to this evaluation. Evaluation participants included employees from the Department of Justice Canada, other federal government departments, and other external stakeholders.
Acronyms
- ARAD
- Anti-Racism and Anti-Discrimination Secretariat
- GBA
- Gender-based Analysis
- EAP
- Employee Assistance Program
- EDI
- Equity, Diversity and Inclusion
- EWG
- Evaluation Working Group
- FTE
- Full-time Equivalent
- FY
- Fiscal Year
- HR
- Human Resources
- ICMS
- Informal Conflict Management System
- OIRSO
- Ombuds and Informal Resolution Services Office
- SLIDO
- An online, live polling software
- TOR
- Terms of Reference
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